Submit an Alert/Case
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Instructions
- Video: Submit an Alert Links to an external site.
- Navigate - Basic Log In and Issue an Alert.pdf Download Navigate - Basic Log In and Issue an Alert.pdf
- Navigate Alerts and Progress Report Dos and Donts.pdf Download Navigate Alerts and Progress Report Dos and Donts.pdf
About Alerts
Alerts is a function in Navigate that creates a notification for Day-to-Day and Academic Concerns. If applicable, an Alert generates a Case and the student is referred to support services on campus. Alerts notify support staff and initiates direct student outreach. Information included in an Alert is used by support staff to understand what is going on, develop an outreach plan, and contributes to a more cohesive stream of information for a student's support network. When adding comments, it is important to report only observed behavior and information disclosed by a student. Alerts should not include personal/professional diagnosis or speculation (See Do's and Don'ts) about a student. In other words: "Description. Not Prescription."
- For more information about Alerts and Cases, see the FAQ page.
Reporting Non-Day-to-Day or Academic Concerns
Navigate should NOT be used to report Immediate Safety Risks, Concerning Student Behavior, Bias Incidents, Student Conduct Code Violations, Academic Integrity Violations, Title IX / Sex Discrimination or Violence. To submit a report on any of the above listed items, see information below.
How to Report Concerning Student Behavior
The Salem State Care and Concern team reviews and responds to incidents or concerning student behavior. This can include agitated behavior, references to violence or self-harm, or significant emotional distress. Use the incident report form link to submit a report to Care and Concern. A team member will respond to your report with any follow-up concerns.
In Case of Emergency
- University Policy Emergency: 978.542.6111
- University Policy Non-Emergency: 978.542.6511